The holiday season is upon us, which means it’s crunch time for getting your holiday orders out the door. Customers are eagerly awaiting their packages, and nothing dampens holiday cheer quite like a delayed or damaged delivery.
With some strategic planning, you can ensure packages arrive on time and in perfect condition, ensuring customer satisfaction and encouraging repeat business. At Express Packaging, we’re here to help you optimize your holiday packaging process to make it as smooth as possible. Here’s how:
1. Include a Backup Label Inside Every Box
Always include a second label inside the box to prevent delivery issues if an exterior label gets damaged or lost. This way, even if the outside label is unreadable, your shipment can still reach its destination or be returned to you.
Adding a business card or packing slip with your contact details is a great extra touch for easy communication.
2. Ship Early & Plan Ahead For Holiday Rush
During the holiday season, rethink your shipping schedule. Instead of waiting to batch your shipments, send orders out as soon as they’re ready. With millions of extra packages in transit and possible weather delays, shipping early helps avoid last-minute issues.
Carriers may also add surcharges during the final days before Christmas, so planning ahead can save money. Displaying holiday shipping deadlines on your website or in emails also helps customers avoid last-minute stress.
3. Know Your International Regulations
If you sometimes ship outside the US, you know customs paperwork can be confusing and time-consuming. And if you do it wrong? Your merchandise is stuck at the border.
Do yourself a favor and train everyone on international shipping before the holiday season. That way, when orders start rolling in, your employees are accurate and efficient.
4. Provide Clear Order Tracking
During the holidays, customers are anxious to track their packages. Providing accurate tracking information helps ease their worries and builds trust in your brand. Make it easy for customers to check the status of their orders through confirmation emails or your website.
5. Use Durable, High-Quality Packaging Materials
With more packages being handled roughly during the holiday season, it’s essential to invest in sturdy, durable boxes. Protect your products by choosing high-quality corrugated packaging that can withstand the hustle and bustle of the holiday rush.
If you need customized packaging, Express Packaging offers options that can help ensure your products arrive safely. Whether it’s custom sizes, protective inserts, or branded boxes, our team has you covered.
Work With Express for Your Holiday Packaging
By following these tips, you can ensure smooth, efficient holiday shipping, keeping your customers happy and building lasting relationships. For personalized packaging solutions, reach out to Express Packaging—we’re here to help you deliver joy this holiday season! Give us a call at 912.653.2800 today!
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